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Warranty

What Is Covered:

Dock D-Fender LLC ("Dock D-Fender") warrants to the original purchaser that its Dock D-Fender product, when purchased and used within the United States or Canada, will be free from defects in workmanship and materials under normal operating conditions for a period of one (1) year from the original date of purchase.

 

Normal operating conditions are defined as use of the product as a temporary mooring aid. Dock D-Fender is not for long-term docking or use in high wind or heavy wave environments. The Dock D-Fender is specifically designed to protect against dock scuffing during temporary mooring, such as when preparing to trailer a vessel, or during short-term docking for loading or unloading cargo or passengers.

 

The Dock D-Fender is intended for use with low-profile bass boats (21 feet and under), pontoons, and smaller ski boat designs.

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What Dock D-Fender Will Do:

If the product proves defective during the warranty period under normal use, please contact Dock D-Fender to file a warranty claim. A copy of the original purchase receipt and return of the defective product will be required. Dock D-Fender will pay for return shipping of the defective product.

If the claim is approved, Dock D-Fender will provide a replacement product at no charge, shipped freight prepaid within the United States or Canada.

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What This Warranty Does Not Cover:

This limited warranty does not cover:

  • Use outside of temporary mooring applications.

  • Use in high wind, rough water, or heavy wave conditions.

  • Damage from misuse, abuse, neglect, improper installation, or modifications.

  • Damage caused by accidents, shipping damage, or natural disasters (including but not limited to floods, fires, or lightning strikes).

  • Damage caused by use with third-party accessories, components, or peripheral devices not supplied by Dock D-Fender.

  • Products used with vessel types for which the Dock D-Fender is not intended (including, but not limited to, high-profile hull designs such as center consoles, deep-V hulls, and boats with sharply rising gunwales).

 

This warranty is non-transferable and applies only to the original purchaser.

 

Dock D-Fender shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

  • Damage to vessels, docks, or other property;

  • Loss of use or downtime;

  • Substitution costs;

  • Claims of third parties;

  • Personal injury arising from the use or inability to use the Dock D-Fender product.

 

Dock D-Fender reserves the right to inspect any product returned under warranty to determine the cause of failure before approving a warranty claim.

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